IDC, in the sixth edition of its annual assessment of next-generation telecom operators in Asia/Pacific, has named BT, Orange, Singtel and AT&T as the 'leaders' among next-generation telecom service providers in Asia/Pacific, but has singled out Telstra as the most improved telco over the year.
This pack of 'Leaders' is closely followed by ""Major Players"" in the market, which includes regional service providers, such as Telstra and NTT Comms, along with global service providers including Vodafone and Verizon.
IDC said: ""Australia-based Telstra was the best performer over the last year in terms of year-on-year movement, largely due to its Pacnet acquisition, which gives it additional SDN/NFV and data center capabilities, undersea cable network and a significant footprint in China market. Other than Pacnet, it is Telstra's industry specific solutions and cloud services (mainly in Australia) and Indonesia joint venture with Telkom Indonesia that helps in this upward push.""
IDC says the leading service providers demonstrated a strong regional network presence, diverse portfolio of public, private and hybrid cloud services, comprehensive suite of managed services offerings in the region, as well as a large base of mid and large-sized enterprises, multinational corporations (MNCs), and government clients across Asia Pacific.
IDC highlights the following as key differentiators for success in this market:
'¢ Capability to offer a diverse portfolio of hybrid, public and private cloud services as well as orchestration capabilities.
'¢ A well-rounded portfolio of managed ICT and cloud-based services including third platform technology solutions, UC&C, managed security and professional services.
'¢ SDN/NFV implementation for enhanced customer experience and operational efficiency.
'¢ Wide range of enterprise mobility, M2M, big data, and analytics solutions.
Nikhil Batra, research manager for IDC's Asia/Pacific telecom team, said: ""Most of the service providers today have responded well to address enterprise requirements for consistency, cost-effectiveness, and expansive coverage. Regionally and globally, service providers have blanketed key markets and hubs with managed VPN and Ethernet access coverage. However, they differentiate themselves based on their focus and key strategic capabilities.
""The service providers are rising to the challenge of meeting these complex enterprise demands, for secure networking, cloud, collaboration, and M2M/IoT solutions. More importantly, service providers in the region have realized their role in driving third platform technologies (cloud, social, mobile and big data) in emerging markets and are helping enterprises in their transformation journey by acting as trusted advisors who understand their business.""