The current digital transformation has brought about sweeping change that not only affects the political and economic sectors of a country, but most importantly, introduced a number of important social changes as well triggered by the growth of knowledge in the information and communications technologies (ICT); namely in the field of education.

Read more: Advancing digital education in Asia Pacific

Malaysia’s telecommunications industry is one that is simultaneously rich in history and revolutionary in its plans for the future. From the moment the first telegraph line was laid in Kuala Kangsar connecting the British Resident to the Deputy British Resident in Taiping in 1874, the country’s telecommunications field has undergone multiple metamorphoses to become the industry powerhouse it is today; effectively being one of the first few countries in Asia to fully embrace the inevitable changes that come with an evolving communications sector.

Read more: The evolution of Malaysia’s telecom industry

There has never been a better time for communications service providers (CSPs) to deliver Unified Communications (UC) services to businesses of all sizes. The global UC market is changing and growing rapidly as business users are more mobile than ever before and have higher expectations for advanced communications capabilities. These changes are creating new opportunities for CSPs to meet the needs of businesses today.

Read more: How to succeed in today’s UC market

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