Ericsson has signed a business support systems (BSS) transformation contract with Bhutan Telecom, Bhutan's largest telecom service provider, under which it will convert Bhutan Telecom's billing systems into a convergent environment supporting mobile, fixed line and DSL broadband subscribers.
According to Ericsson, the new system will enable Bhutan Telecom to launch promotions and notifications, product and service cross-bundling, cost-control for postpaid subscriptions and service personalization and to design and offer promotions and campaigns in real time and in accordance with subscribers' interests, while monetizing ongoing growth in data traffic.
Ericsson will be responsible for design, deployment and integration of the system. Bhutan Telecom will migrate its subscribers onto the new platform by the third quarter of 2016.
Bhutan Telecom CEO, Tshewang Gyeltshen, said: ""This transformation will help us to standardize and modernize our billing systems. We will be able to introduce innovative offers for our customers, and at the same time manage differential charging options effectively.""
Bhutan Telecom provides fixed-line telephony, GSM mobile services under its B-Mobile brand and Internet services under the DrukNet brand. The company came into existence on July 1 2000 as a state-owned company following the corporatization of the Department of Telecommunications. Today BTL operates digital microwave, IP radios and optical fiber backbone network covering the length and breadth of the country.