Maxis has been selected by integrated water supply company Ranhill SAJ Sdn Bhd (Ranhill) as their voice and cloud connectivity provider. Maxis will leverage its extensive portfolio of converged solution offerings and capabilities to support Ranhill’s digitalization journey focusing on greater operational efficiency and customer service excellence.
With its industry leading next generation enterprise grade network, Maxis will be connecting 77 of Ranhill’s sites across Johor including their headquarters and water treatment plants through its SD-WAN. Higher bandwidth and a resilient network will also enhance Ranhill’s workforce management capabilities with the latest applications. They will then have real-time visibility of their data and be able to make decisions to increase productivity and efficiency of their 2,000 employees.
“We are pleased to be selected by Ranhill as their connectivity, voice and cloud solutions provider. Through our unique capabilities and experience, we are able to offer Ranhill a fully managed service portfolio from onboarding right up to 24/7 support with greater cost effectiveness and flexibility. As their partner, we want to ensure that their connectivity needs are met so that they can operate efficiently and have the peace of mind of being well prepared for their digital transformation journey and to Always Be Ahead in a changing world,” said Paul McManus, chief enterprise business officer, Maxis.
“Selecting Maxis as our service provider and partner is an integral step to realising our vision of becoming a world-class water utility company. By connecting all our sites with the latest technology from Maxis, we will be better equipped to support the people of Johor through efficient management of quality water supply. We now have the necessary infrastructure and platform to unlock the benefits of digitalisation as part of our on-going effort to further enhance customer experience,” said Nor Ifuan Md Nor, chief executive officer, Ranhill SAJ.
Managed SD-WAN connectivity services
Maxis’ managed SD-WAN services runs on Cisco Meraki technology, and enables operational tasks such as configuration, management and maintenance to be significantly simplified. There are significant benefits of SD-WAN as enterprises look to become more agile through automation and intelligence. They will have access to a converged connectivity solution that is flexible, scalable, and cost effective. The built-in security in SD-WAN also enables end-to-end secure communications and implementation of security policies across the network.
"Connectivity has always been important but even more so today, as more customers are using multi-cloud environments, and this continues to increase. Together with Maxis, Cisco is proud to be providing Ranhill with secure and optimized access to business-critical resources. This partnership speaks volumes on how we are able to come together to deliver a solution to Ranhill that will allow secure and optimal access to workloads.
Through this collaboration, customers can securely connect to the cloud with the signature simplicity they have come to expect from Cisco Meraki,” said Vicki Batka, vice president of Asia Pacific, Japan & China partner sales, Cisco.
Future Opportunities in the Pipeline
In addition to boosting Ranhill’s fixed and wireless connectivity, Maxis is also able to address their voice communications needs. Prior to this deployment, Ranhill had various challenges in getting high quality voice services, particularly at their rural sites. With Maxis’ voice solutions now extended to the underserved areas of Ranhill, their customers and employees gain access to seamless voice services.
Maxis and Ranhill are also exploring collaboration in the future for initiatives related to Internet of Things (IoT), cloud services, and cybersecurity. This will be part of Ranhill’s next phase of digitalisation in their organisation.