Qualtrics, the leader in the experience management (XM) field, revealed that StarHub, a prominent telecommunications, entertainment, and digital services provider in Singapore, has chosen Qualtrics® to bolster its market share and expedite growth.
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SoftBank Corp. to Transform Customer Support with GenAI
SoftBank Corp. is set to launch a development project with Microsoft Japan to improve its call centers in the country by implementing generative AI (GenAI) technology, thereby transforming its customer support services.
Vodafone Idea Eyes 5G Rollout After FPO
Vodafone Idea is reportedly aiming to generate approximately INR 180 billion (over USD 2.1 billion) through what is anticipated to be India's largest follow-on public offering (FPO), with the objective to clear debts and re-enter the 5G sector.
DOCOMO and Partners Hit 100Gb/s Speed in Sub-Terahertz Tests
NTT DOCOMO INC., NTT Corporation, NEC Corporation, and Fujitsu conducted validation trials employing sub-terahertz frequencies, achieving data transmission speeds of 100Gb/s.
Singtel, Viettel to Develop Direct Submarine Cable System
Singtel and Viettel Group have announced the joint development of a submarine cable system that will directly link Singapore and Vietnam.
Spark NZ to Invest in Waikato’s Digital Infrastructure
Spark New Zealand is set to invest over NZD 15 million to strengthen the digital infrastructure throughout the Waikato region and improve customers’ access to high quality cloud and connectivity services.
HGC's Secured Broadband Shields Against 472,000 Cyber Threats
HGC Global Communications Limited, an ICT service provider and network operator, confirmed that Secured Broadband has effectively thwarted more than 472,000 diverse cyber threats during the latter half of 2023.
Travel eSIM Users Predicted to Surge to Over 215 Million by 2028
The introduction of embedded SIM (eSIM) technology has transformed global travel, leading to a significant increase in the number of eSIM users from 40 million in 2024 to over 215 million by 2028.
Converge ICT Solutions Anticipates Subsea Cable Completion by 2025
Reports indicate that executives at Converge ICT Solutions, a broadband provider in the Philippines, have mentioned that two major international subsea cable networks they are involved in are experiencing delays and may not be completed until next year.
Rakuten Mobile Surpasses 6.5 Million Subscribers on Fourth Anniversary
Rakuten Mobile, Inc. revealed that its mobile carrier service has exceeded 6.5 million subscribers as of April 8, 2024, marking the company’s fourth anniversary since its launch.