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TechConnect IT Solutions (TechConnect), a leading provider of cloud services and an Amazon Web Services (AWS) Advanced Consulting Partner, announced it has been awarded AWS data and analytics competency certification; the only Advanced Consulting Partner in Australia to achieve this prestigious competency level. 

The AWS Competency Program recognises partners who demonstrate technical proficiency and proven customer success in specialised solution areas.  TechConnect undertook a rigorous partner validation process to be awarded the certification, including an independent audit of its technical, organisational, governance and customer capabilities; along with scrutiny of large scale, in-production customer deployments.

Customer case studies that were reviewed as part of the certification process include a customer insights project with Velocity Frequent Flyer; a predictive medicine data platform for IntelliHQ that uses heart rate variability to predict patient outcomes; and a big data analytics project with Kamala Tech that gave technical users data to form insights across the business including areas such as data science, machine learning, marketing systems, reporting and self-service capabilities.

As healthcare comes under more and more pressure to deliver quality personalised care under constrained budgets the healthcare industry is seeing innovation with the use of data to drive efficiencies and better patient outcomes.  As Machine Learning and Artificial Intelligence (AI) emerge as a driver for businesses to do more with less, healthcare can deliver better care with the same resources using data to drive out those efficiencies. 

“We partner with industry in AI as we need as many talented and gifted people in this space as possible. said Dr Brent Richards.  is the Medical Director of Innovation - Gold Coast Hospital and Health Service (GCHHS). “There is a lot that the industry can bring that healthcare specifically does not have in terms of hardware, software and talent.” Dr Richards played a key role in the project with IntelliHQ which is a partnership between Gold Coast Health, industry and universities to transform healthcare through AI, enhancing patient outcomes and improving quality of care, while maximising cost-effectiveness.

Oliver Rees, Chief Analytics Officer with Virgin's Velocity Frequent Flyer program has commended TechConnect's expertise and cites the direct benefits for member experience. “Velocity have always been a company that is passionate about using insights to understand and improve on their members’ experience. Velocity worked with TechConnect to build a platform that would allow

Velocity to combine member insights in a single location to make it easier for members to then receive relevant program offers,” said Oliver Rees, Chief Analytics Officer – Velocity Frequent Flyer.

“In achieving this level of competency with AWS, TechConnect has demonstrated our ability to help customers solve their most challenging data problems within large scale production deployments.   We proved that we have deep expertise in designing, implementing, and managing Data and Analytics applications on the AWS platform and have delivered solutions seamlessly in the AWS Cloud environment,” said Clinton Thomson, Director of TechConnect IT Solutions.